Returns & Exchanges

At Something Went Wrong, we believe your shopping experience should be error-free, which is why we offer a 30-day hassle-free return policy for all items in their original condition. If your order didn't meet your expectations, we are committed to making it right through a swift refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.